Auto Body Repair Questions in Huntley, IL

Q. Why choose Huntley Collision Center?
A. We have over thirteen (13) years of experience and great testimonials under our belt. We know what needs to be done and we do it promptly to get you on your way in the minimum amount of time. Our work* is covered with a lifetime warranty and we guarantee that we will be your one-stop shop for your collision, auto repair and paint needs.

* = Lifetime warranty on Body & Paint work (provided written warranty) against any and all defect in workmanship. A "2 year / 24k mile" warranty is provided at the minimum.
Q. Do I need more than one (1) estimate?
A. You are not, by law, required to obtain more than one estimate. By state law it is your car and your choice where you decide to get your vehicle repaired, regardless of who is paying for it.
Q. All of the estimates I have received are different. What do I do now?
A. Because each estimate is an individual's opinion (based on method of repair, equipment to use, standards, warranty, time, etc.), these will vary. Just like they gave you an opinion, you need to give them one. Where were you treated the best? Whose shop was the cleanest? What about finished repairs, do they look as good as you'd like? What is their warranty? If any of these raise concerns, they may not be the best option for you.
Q. How long will it take to repair my vehicle?
A. This all depends on what needs to be done and how bad the damage is. Of course, we strive to get you back on the road as quickly as possible.
Q. What kind of parts does your shop use?
A. At our discretion, we use OEM (Original Equipment Manufacturer) parts. If your insurance dictates otherwise, we will use what is provided. Some policies mandate aftermarket parts to be used whenever possible. Any and all issues will be addressed at the time of repair.
Q. What should I do in case of an accident?
A. As stated by the National Safety Council, the guidelines go as follows…
1. Stop your vehicle where it is clear from other vehicles.
2. Turn off the ignition in any vehicles involved.
3. Check for injuries.
4. Call the police to report the accident, describing the scene and marking the location.
5. Take pictures as needed of all vehicles in the accident scene.
6. Only discuss the accident measures with the police.
7. Lastly, get a copy of the police report for your records.
Q. Do you offer towing?
A. Yes, we do! Our partners, Whitey's Towing, provides towing when necessary. You may reach them by calling (847) 639-2750.
Q. Do you offer vehicle rental?
A. Yes, we do! Our partner, Enterprise Rent-A-Car, provides a rental vehicle at reasonable prices to fit any budget and time frame. They can be conveniently reached at (847) 669-8686.
Q. Where are you located?
A. Our address is 11914 W. Main St. Huntley, IL 60142. We are at the intersection of Main St. and Route 47 in Huntley, IL.